Nursing home La Font and Vellsolà

integrated service based on person centered care

1. Starting point
Nursing home with Day Care Center.
Objective: To update trends in meeting the needs and demands of the new generation of older people in the neighborhoods. Innovate to offer integral services to those older people who live in their own home.

2. Performances
Definition of user and family profiles and use case scenarios.
Conducting a qualitative survey.
Development of a person centered care implementation guide.

3. Results
Person centered care in nursing homes and Day Care Centers, implementation of new services such as: 24h telephone service, home care services, User Empowerment: Godparent Programs and language teacher.

Creation of an internal innovation group. Architectural changes and re-design of spaces through normalizing the environments in the nursing home.